Recordkeeping survey

It’s that time again when QSA conducts a biennial recordkeeping survey of Queensland public authorities. It doesn’t seem that long since we did the last one!

We’ve approached the recordkeeping survey a little differently than in previous years by splitting it into two phases. Phase 1 included all Queensland government departments and was conducted during November/December 2014. A big thank you to everyone involved!

Now it’s time for phase 2 which includes all local governments and all of our other public authorities. The survey will be available online in February 2015 and you’ll have 5 weeks to complete it!

To help you along, we’ve put together some commonly asked questions.

Does my public authority need to complete the survey?

Not all public authorities have to complete the survey. It’s only those public authorities that manage their own records that need to complete it. So if another public authority (e.g. a department) manages your records on your behalf, you don’t need to complete the survey. If you have received notification of the survey and you don’t believe you need to complete it, feel free to give us a call on 3131 7777.

How long do I have to complete the survey?

We’re taking the feedback we received from previous surveys on board which showed that time constraints often impacted on your ability to complete the survey within the timeframe. So this time we’ve extended the survey period to 5 weeks. To speed up access to the online survey tool, we will also be emailing the survey to both your CEO and, where possible, records/information management or other nominated staff in your public authority. If you have any questions, email or call us on 3131 7777.

What happens to the information after we submit the survey?

We appreciate that a great deal of work goes into completing the survey. Feedback we received from previous surveys suggested that many of you were keen to see the results of your hard work. So for the first time we are providing all public authorities that complete a survey with an electronic individual report card which will provide a summary of how your public authority performed against their industry sector.

Once we receive everybody’s responses to the survey, we will analyse the results and compile a report that will be published on our website later in the year. This information helps us to identify any key areas where we need to provide further assistance and guidance to our public authorities.

If you’d like to know more check out our website drop us a line at, give us a call on 3131 7777 or leave a comment below.

We look forward to hearing from you!

Andrea Metcalf

Policy Officer

Featured image: Exam  CC0 2.0

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