The results are in for the recordkeeping training survey

The recordkeeping training survey results are in. We’re thrilled to have obtained 184 responses from across a variety of agencies and positions – so thank you to everyone who participated. The results will assist QSA to plan the next steps in recordkeeping knowledge development.


Responses by type of organisation.

Responses by type of organisation.

So, what was said?

 

How recordkeeping knowledge was gained

How recordkeeping knowledge was gained.

Overwhelmingly the responses indicate that QSA should be involved in conducting recordkeeping awareness and training programs but that the focus and target groups for these programs should be different. Awareness programs should be knowledge sharing events covering such topics as equating recordkeeping to business efficiency and recordkeeping trends and their implication. In contrast, the aim of training programs is to provide practical ‘how-to’ skills in such areas as recordkeeping storage, records retention including disposal

triggers and recordkeeping for non-records officers.

 

The top three barriers to improved recordkeeping were:

    • low awareness of the value of recordkeeping
    • low awareness of recordkeeping requirements
    • low priority with senior leadership.

 

Online self-paced learning and website advice were the top two delivery methods, with workshops a close third.

 

Delivery methods to assist in recordkeeping learning

Delivery methods to assist in recordkeeping learning.

 

The survey results have highlighted where opportunities exist for us to enhance recordkeeping knowledge and understanding for agency staff. Focus groups and telephone interviews are being held to delve into some of the topics and opportunities identified through the survey.

 

Susan Boulton

Policy Officer

2 thoughts on “The results are in for the recordkeeping training survey

  1. Pingback: The value of information | Records Connect

  2. Pingback: It’s our 1st blogiversary! | Records Connect

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