News: QSA client satisfaction survey for government clients released

We have released our annual client satisfaction survey.

The survey is designed to gather feedback from Queensland Government clients about our File Issue, Transfers, Preservation and Government Recordkeeping services and initiatives.

This information will be used to identify what initiatives, resources and client engagement activities have been working well and what areas may need improvements.

The survey is for our Queensland Government clients, and an email with a link to the survey has been sent to clients who have used one of the above services in the past 12 months.

If you want to complete the survey but don’t receive an email, please contact us for more information.

The survey will be open from the 29th of October to the 9th of November. The survey is anonymous and some de-identified results from the survey may be published after the survey is completed and analysis has been conducted.

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