News: Consultation opened for Recordkeeping Maturity Assessment Tool

The Recordkeeping Maturity Assessment Tool is part of the Recordkeeping Transformation Program which aims to improve the standard of records and information management across government. Effective records and information management are at the heart of open, accountable and modern government. The Assessment Tool outlines five levels of recordkeeping maturity: undeveloped, developing, acceptable, managed and embedded.... Continue Reading →

Wrapping lessons

Despite the title, we’re not talking about wrapping presents or a baby in a blanket or anything else that needs wrapping up, we’re talking about Restricted Access Periods – RAPs for short. If you’ve been following us on twitter and here on the blog, you’ll know we’ve been talking about RAPs and the project we’ve... Continue Reading →

Unwrapping RAPs

It might not be Christmas yet, but we’re getting into the wrapping early. Or in this case RAP’ing. Ok, so we’re not actually talking about wrapping presents, or the musical genre either. Here at QSA we have our own RAP, a Restricted Access Period (RAP) and that’s what we’re getting into. RAPs are a crucial... Continue Reading →

News: QSA client satisfaction survey for government clients released

We have released our annual client satisfaction survey. The survey is designed to gather feedback from Queensland Government clients about our File Issue, Transfers, Preservation and Government Recordkeeping services and initiatives. This information will be used to identify what initiatives, resources and client engagement activities have been working well and what areas may need improvements.... Continue Reading →

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