News: QSA client satisfaction survey for government clients released

We have released our annual client satisfaction survey. The survey is designed to gather feedback from Queensland Government clients about our File Issue, Transfers, Preservation and Government Recordkeeping services and initiatives. This information will be used to identify what initiatives, resources and client engagement activities have been working well and what areas may need improvements.... Continue Reading →

Be prepared! The Baseline Survey is coming.

The Building Digital Capability – the Records Governance Policy Baseline Survey is coming soon The Survey is based on the new Records Governance Policy (launched in June 2018) and links to QSA’s Recordkeeping Transformation Program. The results will establish a baseline against which future surveys can be measured. The new Survey wants to know all... Continue Reading →

News: The New QSA Survey is nearly here!

The Building Digital Capability – the Records Governance Policy Baseline Survey is coming soon. The Survey is part of QSA’s Recordkeeping Transformation Program and will measure agencies’ implementation of the Records Governance Policy, and their overall recordkeeping maturity, creating a baseline from which to measure progress annually. There has never been a more important time... Continue Reading →

Recordkeeping survey results

Now that the 2014-15 Recordkeeping Survey has drawn to a close, we thought you’d like to see the final progress report. Firstly, a big thank you to all of our agencies that participated in the 2014-15 Recordkeeping Survey. In the 2013 Survey, all Queensland Government agencies were required to complete it. However, in the 2014-15... Continue Reading →

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