Where on the scale do you lie?

With the release of our new self-evaluation tool to help agencies assess their recordkeeping maturity, we’d thought we’d take a moment to talk a little about how it worked. We made the Tool for a few reasons. We wanted to: Provide more guidance on what constituted recordkeeping maturity in light of the Records governance policy... Continue Reading →

Measuring records governance

Policy Requirement 2 tells agencies to measure how well records governance is supporting their business imperatives and strategic goals. When we released the Records Governance Policy for consultation in 2018, the feedback we received about this element was mostly in the form of questions: Would QSA say what measures they should use? Where would the... Continue Reading →

Movin’ on over…to QSA

There comes a time in some records’ lives when they need to move on. Don’t worry, it’s not you, it’s all them. They’re just special. So special they need to come to QSA to live forever and ever. These special records are the ones with a permanent retention period in an approved retention and disposal... Continue Reading →

When one system closes, another one opens

Business systems and applications change, they get upgraded and updated. Sometimes they fail, sometimes they just become unsupported or no longer needed. Whatever your reason for changing systems, there is one thing you need to do – decommission them. And that isn’t as easy as it sounds. Luckily for you we have the decommissioning business... Continue Reading →

Lost, very lost or just damaged?

Queensland is a pretty awesome place, but we know the weather can be pretty stormy and sometimes accidents happen. Despite our best efforts and planning, records get damaged and sometimes lost. If it is identified that a record is beyond all hope of salvage, you need to get approval to destroy the record. First off,... Continue Reading →

Watching, watching… always watching

It seems like everyone has a device these days, and we’re always filming or photographing something. It’s the same in business – we have cameras for surveillance, dash-cams in work vehicles, cameras to capture things while out and about, body cameras to record interactions with people. With so much footage and images taken every day... Continue Reading →

Approved system

Business systems are systems that help your agency to achieve their goals. They create or manage data about an organisation’s activities and are designed to support undertaking a specific business process or processes. All agencies use business systems and applications to do their work. Larger agencies might use hundreds of them every day. These systems... Continue Reading →

High-value records

Having trouble identifying your high-value records? Then today’s blog post is for you! Policy Requirement 4 in the Records Governance Policy requires agencies to actively manage permanent, high-value and high-risk records and information as a priority. Today, we’re talking about how to determine which of your records are high-value. There are a number of different... Continue Reading →

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